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SWITCHING GUIDE

How to switch network and keep your number

PAC codes, STAC codes, and how to move to O2, Three or Sky Mobile in one working day.

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The short version

Text PAC to 65075 โ€” free code in 60 seconds. Give it to your new network. Number moves in one working day.

1

Check your contract status

Text INFO to 85075. You get a free text back with your contract end date, any exit fee, and PAC/STAC codes. No obligation โ€” just information.

2

Get your PAC code (to keep your number)

Text PAC to 65075. A 9-character code arrives by text within 60 seconds, valid 30 days. Networks are legally required to provide this immediately, free of charge.

3

Or get a STAC (for a new number)

Text STAC to 75075 if you want a new number instead. Triggers the switch without number porting.

4

Sign up with new network, provide PAC

When signing up to O2, Three or Sky Mobile, enter your PAC code when asked if you want to keep your number. The new network handles the rest.

5

Number moves in one working day

Switch completes within one working day. Old contract cancels automatically โ€” no separate call needed.

6

Critical: do not cancel first

Never cancel your old contract before completing the PAC process. Cancelling first may permanently lose your number. Let the new network trigger the switch.

Not sure which plan to sign up for on your new network? We can recommend the right plan before you commit to anything.

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SignalNest UK (signalnestuk.online) is an independent information website. We are not affiliated with, endorsed by, or operated by O2, Three, Sky Mobile, EE, Vodafone, Tesco Mobile, Lebara, iD Mobile, VOXI, giffgaff, SMARTY, LycaMobile, or any other UK mobile network operator. We do not sell SIM cards, contracts, or devices. We do not take payments, access customer accounts, handle billing, or provide official technical support. All plan details and prices change frequently โ€” always verify directly with the network before signing up. Network names are trademarks of their respective owners, used for reference only.

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